First Time Management Skills
Communication Skills
This course will encourage you to develop an understanding of your communication style as well as the styles of others. It will then train you on how to adapt your communication style to the style of others in order to have more positive interactions with people in and outside of the working environment. Communication skills are the most important skills required to manage people and should be focused on continuously.
Course Content
- Communication Filters
- Perceptual Positions
- Communication Styles
- Thinking Styles
- Assertiveness
- Communicating and Presenting a Positive Image
- Action Planning
Benefits to the Individual
- Better interactions
- Understand others
- Be understood more clearly
- Less conflict
Benefits to the Company
- Better interactions
- Understand others
- Be understood more clearly
- Less conflict
Course Duration
1
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