Middle Management Skills
Negotiation Skills
Contrary to popular belief, good negotiation involves both parties feeling pleased with the outcome of a decision, deal or sale/purchase. This one or two day workshop takes delegates through the psychology of negotiation and the tools and steps involved to negotiate in a controlled, prepared and confident manner to get better outcomes.
Course Content
- Types of Negotiation
- Preparing for Negotiations
- Building the Relationship
- Effective Information Gathering
- Holding Your Ground
- Tough Negotiators
- Closing a Deal
Benefits to the Individual
- Ability to negotiate confidently
- Better negotiation outcomes
- Better relationships with clients or suppliers
Benefits to the Company
- Ability to negotiate confidently
- Better negotiation outcomes
- Better relationships with clients or suppliers
Course Duration
2
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