Do you want your managers to drive outstanding results through their teams?

Management is a crucial part of any organisation; when done well, it helps maximise efficiency, drive performance, and ensure that your staff are all working towards your organisation’s overarching mission and vision.

So how can you transform your staff into exceptional managers?

What Makes an Exceptional Manager?

There are many skills, talents and attributes that constitute to exceptional management, including:

• Emotional Intelligence
  As the previous articles in our ‘What Does Emotional Intelligence Look Like in the Workplace?’ series explained, emotional intelligence is a core aspect of successful leadership and management. Being emotionally intelligent allows managers to lead with compassion, understanding, and influence to help your organisation achieve its goals and objectives.
  
  
• Accountability
  Taking on the role of a leader or manager means being accountable for not only yourself but your team. Exceptional managers hold themselves and their teams to a high standard, ensuring that staff deliver outstanding results for your organisation.
  
  
• Self-assurance
  In order to be respected and trusted by their team, managers must be self-assured and have confidence. Typically, confidence comes with staff development as it gives staff the knowledge and abilities needed to do their job well.
  
  
• Decisiveness
  As a manager, you need to be able to make quick, fact-based decisions, especially in response to crises. Your staff need to be able to rely on you to guide them in the right direction and make the right decisions.
  
  
• Intentional Learning
  Intentionally taking the time to learn and grow is the key to exceptional leadership and management. Nobody will ever know everything, meaning that there is always room for improvement. This learning can come in many forms, including coaching, experiential learning, and professional training programmes.

So How Can I Make My Managers Exceptional?

Whilst learning on-the-job by observing others, learning from their own mistakes, and peer coaching are all valid ways of learning, professional development programmes are arguably the most impactful and effective way of transforming your staff into exceptional managers.

This is because professional programmes are designed by field experts to ensure that they cover all of the competencies required of managers.

There are many different leadership and management development programmes available, including Level 5 Operational Management Apprenticeships.

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We hope that you have enjoyed our ‘What Does Emotional Intelligence Look Like in the Workplace?’ series! If you have missed any, see below for the links to catch up.

Until next time…